Please read these terms and conditions (“Terms”) carefully before using the website (“Website”) of MNC Animation operated by PT MNC Pictures. (“MNC Animation”, “we”, “us”, or “our”), whether as a guest or a registered user. These Terms also apply to your use of other MNC Animation services, including but not limited to the application, mobile application, products, related services, features and game support, online communities, or social network services offered platform, that display or include these Terms (“Additional Services”). In these Terms, the Website and Additional Services are collectively referred to as the “Services”.
Please read these Terms carefully before you start to use the Services. By using the Services, you accept and agree to be bound and abide by these Terms of Service. If you do not want to agree to these Terms of Service, you must not use the Services.
- CHANGES/AMENDMENT TO THE TERMS OF SERVICE
MNC Animation is entitled to change/amend this Terms at any time. You understand and agree that the aforesaid changes/amendment will be automatically deemed as an integral part of this Terms of Service. You should look at these Terms regularly, which are posted on the Website and are accessible via a link at the bottom of every page. In addition, you can access these Terms from all MNC Animation applications. The changed/amended Terms of Service will be in effect immediately after being posted on this page. Your continued use of our Services following any such modification of the Terms of Service constitutes your acceptance to be bound by the Terms as so modified.
- ACCESSING THE SERVICES AND ACCOUNT SECURITY
We may withdraw or amend the Services, and any related service or content, or restrict access (including by means of cancellation, termination, or modification, or suspension of a user account) to all or certain users (including you) without notice and without liability to you. Additionally, due to your geographic location, the Services or some of their features, services, or content may be unavailable to you.
If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential (other than user name), and you must not disclose it to others. You must immediately notify MNC Animation of any unauthorized use of your user name or password or any other breach of security. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. You may only access the Services through your own account. Users do not own their accounts, and gifting or otherwise transferring of accounts or access keys is prohibited.
- INTELLECTUAL PROPERTY RIGHTS
The Services, including all content, features, and functionality thereof, are owned by MNC Animation, its licensors, or other providers of such material and are protected by Indonesian and international copyright, trademark, patent, and other intellectual property or proprietary rights laws.
You are permitted to use the Services for your personal, non-commercial use only, or legitimate business purposes related to your role as a current or prospective customer of MNC Animation. Except as provided below, you must not copy, modify, create derivative works of, publicly display, publicly perform, republish, or transmit any of the material obtained through the Services, or delete, or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Services. However, if you are otherwise in compliance with these Terms, you are permitted to use, elsewhere and on other websites, an unaltered copy of portions of the content that is publicly available on the Website for the limited, non-commercial purpose of discussing such content.
You must not reproduce, sell, or exploit for any commercial purposes any part of the Services, access to the Services, or use of the Services or any services or materials available through the Services.
For clarity, the foregoing permissions are limited to the Services, and no rights are granted with respect to any servers, computers, or databases associated with the Services.
- BILLING, PAYMENT, AND ACCOUNT BALANCE
- All charges incurred in connection with the services and all funds placed in the account balance are payable in advance and are not refundable in whole or in part, regardless of the payment method, except as expressly set forth in this agreement or as required by applicable law.
- Through the Services, we may make available a prepaid balance service (“Account Balance”). Your Account Balance may only be used to obtain certain products and services offered by MNC Animation. To access the Account Balance you may be asked to provide registration details, including without limitation a Payment Method (defined below) and related billing address to an independent third party company (or companies) selected by us (“Processor”). You may only register for 1 (one) Account Balance per account id.
- You may use the following payment methods to place prepaid funds into your Account Balance: credit card, prepaid payment card, promotional code, or any other payment method as specified by MNC Animation (“Payment Method”). Any promotional code provided to you for use as a Payment Method may be subject to additional terms and conditions associated with the promotion, offer, or coupon. When you provide a Payment Method to us for use in connection with the Account Balance, you represent that you are the authorized user of the Payment Method, and you authorize MNC Animation to charge your Payment Method for any Account Balance funds or other fees incurred by you. If your use of the Account Balance is subject to any sales or other taxes, then we may also charge you for those taxes. You are responsible for all uses of your Account Balance, including all applicable taxes and all purchases made by you or anyone else using your Account Balance
- For the verified users that have uploaded their identity document, the total amount stored in your Account Balance may not exceed Rp10.000.000,00 or its equivalent in your local currency. We reserve the right to change, modify, or otherwise impose usage limits to your Account Balance at any time, in our sole discretion
- Account Balance funds do not constitute a personal property right and have no value outside the Services. If you are refunded for an item purchased using Account Balance funds, we will return the funds to your Account Balance. The Account Balance funds are non-transferable to another person and do not accrue interest
- We reserve the right to suspend or terminate your Account Balance if after investigation we determines in our sole discretion that you misused the Account Balance, conducted unauthorized Account Balance transactions from another user’s Account Balance, or used the Account Balance to conduct any fraudulent or other illegal activity. In the event that your Account Balance is terminated or suspended in accordance with these Terms for reasons other than fraudulent or other illegal activity, we will return your remaining Account Balance less any charges, fees, or other amounts owed to us. Otherwise, the Account Balances are not refundable and are not redeemable for money or monetary value from MNC Animation or any other person or entity. The Account Balances that are deemed unclaimed property may be surrendered to the applicable authority, as required by applicable law
- In addition, we may also terminate your Account Balance if it is not used for a minimum period of 12 (twelve) consecutive months upon any notification to the user
We make no warranty and accept no liability for any loss or damages whatsoever, relating to or in connection with your placement of funds to any Services with the Processor. You are solely responsible for any and all transactions utilizing your personal financial information, including, but not limited to, any and all charges. You acknowledge and agree that in the event the Processor experiences a data breach that affects your personal financial information, we will in no way be responsible or liable to you for any such breach.
- PROHIBITED USES
You may use the Services only for lawful purposes and in accordance with these Terms of Service. In utilization of our Service, users are prohibited to perform the following things:
- To access or use the Services for any purpose that is illegal or beyond the scope of the Services’ intended use (in our sole judgment).
- Provide any false information when applying for registration user or account and update the information or use the other account ID and password illegally.
- Reproduce, distribute, or commercially use the information and copyright content obtained from the Services.
- Posting any indecent content or posted a link to any indecent web pages into the Services.
- Communicate with other parties with the information, writings, images or sounds that disturb public order and ignore the moral.
- Installing or distributing material that contains computer virus which leads to malfunction of equipment related to Services, destruct the information and produce chaos.
- Intentionally interfere to the operational Services, sending information that may interrupt the delivery of Services.
- Distributing false information for the benefit of personal monetary profit or other parties, or the desire to harm other party.
- Modify or replace the information posted on the Services.
- Threaten other Users, including stalking them.
- Violate the provisions of the Republic of Indonesia Penal Code, Civil Code, Act on Consumer Protection, Law on Information and Electronic Transactions, Copyright Law, or perform any other illegal, and/or criminal activity.
- USER CONTRIBUTIONS
The Services contain various forums, networks, and other interactive features that allow you to post, submit, publish, display, or transmit to MNC Animation and other users (“Post”) content or materials (“User Contributions”) on or through the Services.
All User Contributions must comply with the following content standards: User Contributions must not be illegal, fraudulent, deceptive, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable, and must not consist of or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of “spam.”
You represent and warrant that you own or otherwise control all of the rights to the User Contributions that you Post at the time of Posting; that the User Contributions are accurate and not fraudulent or deceptive; and that the User Contributions do not violate these Terms or the rights (intellectual property rights or otherwise) of any third party, and will not cause injury to any person or entity. You understand that your User Contributions may be copied by other Services users and discussed on and outside of the Services, and if you do not have the right to submit User Contributions for such use, it may subject you to liability. We take no responsibility and assume no liability for any content Posted by you or any third party.
We have the right but not the obligation to monitor and edit or remove any User Contributions. We also have the right to terminate your access to all or part of the Services for any or no reason, including without limitation, any violation of these Terms.
- SERVICES MODIFICATION
We are entitled to modify or terminate our Services, including but not limited to the software, game engines, or any other features or functionalities to the users with or without prior notification. To the enactment of aforesaid policy, MNC Animation shall not be liable in any kind towards the users or any third parties. Users are not permitted to make modifications in any form towards the Services without our prior written approval.
You may link to publicly available portions of the Services if you do so in a way that is fair and does not damage or take advantage of our reputation, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part. The Services must not be framed on any other website or service. We reserve the right to withdraw linking permission without notice.
If the Services contain links to other sites and resources provided by third parties, these links are provided for your convenience only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
- DISCLAIMER OF WARRANTIES, LIMITATION OF LIABILITY, AND INDEMNIFICATION
We are continuously improving our products, services, software, application, Animation engines, or any other features or functionalities associated with our Services. The Services and all information, content, materials, products (including software), and other services included on or otherwise made available to you through the Services are provided by MNC Animation on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, as to the operation of the Services, or the information, content, materials, products (including software), or other services included on or otherwise made available to you through the Services will be uninterrupted or error-free. You expressly agree that your use of the Services is at your sole risk. To the full extent permissible by law, we disclaim all warranties, express, or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the Services, information, content, materials, products (including software), or other services included on or otherwise made available to you through the Services, our servers, or electronic communications sent from us are free of viruses or other harmful components.
You agree to defend, indemnify, and hold harmless MNC Animation, its affiliates, and licensors, and their respective officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) resulting from your User Contributions or violation of these Terms. To the extent permissible under applicable laws, in no event shall MNC Animation, our subsidiaries, affiliates, successors, and assigns or any of our shareholders, directors, officers, employees, or licensors be liable (jointly or severally) to you for personal loss, injury or any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever.
The users agree to indemnify and hold harmless MNC Animation, their subsidiaries and/or their affiliates, as well as directors, commissioners, officials, employees, agents, and their representatives from any claims or demands, including reasonable attorneys' fees, performed by a third party on or arising from use of the services by the MNC Animation’ users, violation of these Terms of Service by users, or falsification of an intellectual property rights by users of intellectual property rights or other right possessed by any other person or entity.
At our solely discretion, immediately, without any cause or prior notification, we may suspend, temporary withdrawal within a specified period and/or terminate (i) this Terms of Service; (ii) access to the use of MNC Animation Services in the event the user violates this Terms of Service. Without prejudice to the changes/amends to the Terms of Service provision, MNC Animation is entitled to suspend and/or terminate the Services in the event of any false or mislead information provided by the user within the registration to MNC Animation, revealed or abuse the our Services.
- MEASURES TAKEN TOWARDS VIOLATION OF THE TERMS OF SERVICE BY THE USER
In the event you have infringed a part of this Terms of Service, or have demonstrated inappropriate use to our Services, hence MNC Animation is entitled to (i) alert such user(s) that the user(s) has violated the Terms of Service; (ii) terminate our Services to such user(s); (iii) notify and/or fully cooperate with the law enforcement authorities or other competent authority for the subsequent step; and/or (iv) perform any other action which considered proper and appropriate according to our discretion.
- GOVERNING LAW AND JURISDICTION
User must comply with laws of the Republic of Indonesia, regulations under this Terms of Service, usage instructions, and notification which posted on the screen as well as other given announcements, and do not take part of the activities which disrupt the continuity of the Services. Any dispute or claim by you arising out of or related to these Terms (“Claim”) shall be governed by Indonesian law without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of, or related to, a Claim shall be instituted exclusively in the Central Jakarta District Court. You agree to waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
- IN-APP PURCHASES
In-app purchase means an in-game system that allows exchanging real money for merchandise, virtual goods, or in-game currency. Examples of in-app purchases are items you can purchase (for real or in-game currency) or other additional feature. To secure your in-app purchase, we suggest you to enabling the require authentication feature on your device.
We may offer any promotional program by using promotional code from time to time (“Campaign”). Please note that these may involve different conditions and requirements as it relate to the terms and conditions as provided separately hereafter (“Terms of Campaign”). All promotional code provided to you by MNC Animation through the Services are enable to be used in exchange for a prize related to a product and/or a service.
By placing a promotional code through the Services, you make an exchange for a prize related to a product and/or a service subject to its Terms of Campaign. If there is any Campaign provided directly by participating merchant (“Merchant”), then the rights and authority over the Campaign will be fully under the Merchant and beyond MNC Animation’ responsibility. The Merchant, not MNC Animation, is the issuer of the promotional code related to products and/or services and is solely responsible for redeeming any promotional code.
Prize Exchange General Requirements:
- If you fulfill all the requirements and procedures, you can choose the applicable Campaign through the Services in the form of a promotional code, which is subject to Terms of Campaign by MNC Animation or the Merchant which is a third party (whichever is applicable) that offers certain prize, which you will exchange with the prize related to products and/or services.
- You are required to use your promotional code within a specified time period. There is no extension of the time period for exchanging this promotional code. You agree that you will not submit any claims to us for any promotional code that have expired.
- A promotional code that has been successfully exchanged into specific prize cannot be exchanged into any other prizes under any circumstances. There is no request for exchange of prizes to be served.
- We may, with its sole and absolute authority, refuse your request to redeem any promotional code, for any reason including but not limited to the availability, expiry, error reason, and territory limitation.
- To the extent permitted by the applicable laws and regulations, We have the right without prior written notice and in accordance to MNC Animation’ policies from time to time, to:
- Modify or change the Terms of Campaign of any Campaign (including for the addition or removal of terms and conditions);
- Terminate or modify the Terms of Campaign of any Campaign;
- Revoke, adjust, and/or recalculate prize related to products and/or services that have been given to user;
- Modify the qualifications and fulfillment of requirements to earns any promotional code;
- Modify the qualifications and fulfillment of requirements to earns any promotional code;
- Modify the method used to calculated the number of prize or promotional code to be awarded;
- Hold or stop giving promotional code or prize.
- Neither We nor the Merchant is responsible for lost or stolen promotional code.
- Promotional code may not be combined with any other prize certificates, third party certificates, coupons, or promotions, unless stated explicitly.
- Subject to the tax provisions prevail, you must be responsible for all taxes, levies, or duties arising in connection to the prize(s) and/or promotional code(s) awarded to you. The promotional code redeemed or used that you have exchange and all fees and expenses relating to these must be borne by you.
- All promotional codes are not for sale. MNC Animation is not responsible for any violation act such as buying, gambling, and other infringement related to the redemption of any promotional code.
- ORDERS AND PAYMENT
The payment you make is subjected to sales tax in accordance to the tax provisions of your country. Online orders may be executed with real-time credit card processing.
- RISK OF LOSS AND SHIPPING
Our responsibility is limited to the item(s) as long as it is still in our hand and until the receipt number is given to you. We will inform you the shipping services we used and you can track the shipment status directly to the relevant shipping services site.
All in-app purchase failures caused by signal connection disruption are beyond our control. To the best of our ability, we will repair such situations to its original state.
- RETURN POLICY
Items in their original condition may be returned within 24 hours of received. We accept return or exchange item(s) only for defective product(s) or shipping error reason caused by us.
Please return the items in the original shipping container with original packing materials to:
- PT MNC PICTURES. QQ. MNC ANIMATION
MNC Studios Tower 2, 7th Floor
Jalan Raya Pejuangan No. 1 Jakarta Barat 11530
We do not take title to returned item(s) until the item(s) arrives at such address.
- CUSTOMER SERVICE
To find more information about our Services and its features, or if you need assistance with your account, please visit MNC Animation Help Center. Our customer service representative may contact you for survey and customers inputs from time to time. In the event of any conflict between these Terms and information provided by customer service or other portions of our Website, these Terms will prevail.
- The failure of MNC Animation to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision. This Terms operates to the fullest extent permissible by law. If any provision of these Terms is unlawful, void, or unenforceable, that provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions.
- You agree that any notices we may be required by Applicable Law to send to you will be effective upon we send an e-mail message to the e-mail address you have on file with MNC Animation or publishing such notices on the informational page(s) of the Services.
- You agree that no joint venture, partnership, employment, or agency relationship exists between you and MNC Animation as a result of these Terms or your use of the our Services. A printed version of these Terms and of any notice related to it shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent as other business documents and records originally generated and maintained in printed form.
- Nothing contained in this Agreement limits our right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Services or information provided to or gathered by us in connection with such use.